Investor Information

 

Investors shall deal only with registered Mutual Funds, details of which can be verified on the SEBI website under "Intermediaries/Market Infrastructure Institutions".


Procedure with regard to Investor Grievances


If you have a complaint regarding your fund house w.r.t. your investment, you may reach out to them at their customer service contact number or write to their respective customer service email IDs. Alternatively, you may also contact their investor relation representatives at the branch office listed on their website.

Additionally to this, you may also contact their Compliance Officer(s) for further escalation or you may also contact the Managing Director of the fund house with your grievance.

You can also lodge your grievances with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI.

For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800227575 / 18002667575.

 

Change of Address:

 

In case a unitholder is KYC Compliant, he needs to submit the requisite documents to the KYC Registration Agency (KRA) for updating the new address. Once the address is updated with the KRA, the unitholders' address would be automatically updated in AMC's records, provided his KYC status is updated at the AMC's end. In case a unitholder is not KYC Compliant, he would need first to get himself KYC compliant, and then submit a request to the AMC, to update his PAN (if not done earlier) and KYC, at their end.

 

Change of Bank Details:

 

In the event that an Investor wishes to Change his Bank Details in AMC records, he needs to submit the below-mentioned documents to any of AMC/RTA's Investor Service Centres:

1. Request for Change of Bank Mandate on the Change of Bank Mandate form

2. Cancelled cheque leaf in original of New bank account. Investor name should be pre-printed on Cheque Leaf. If the same is not pre-printed, then bank account statement also needs to be submitted with Cancelled Cheque Leaf. If Photocopy of New bank cancelled cheque leaf is submitted, the same needs to be attested (original seen & verified) by AMC or RTA representatives.

3. Cancelled cheque leaf in original of existing registered bank account. Investor name should be pre-printed on Cheque Leaf. If the same is not pre-printed then the bank account statement also needs to be submitted with Cancelled Cheque Leaf. If Photocopy of New bank cancelled cheque leaf is submitted, the same needs to be attested (original seen & verified) by AMC or RTA representatives. In the event of non-availability of cancelled cheque leaf, the investor will have to provide a declaration in the prescribed form along with a self-attested copy of his PAN card, Address proof, and ‘In-Person Verification' duly updated by AMC/ RTA staff.

 

Change of Phone Number:

 

For change of Contact Number, the investor needs to submit a written request for the same, duly signed, as per the mode of holding in the folio.

 

KYC Registration


Documents required for Individual

1. KYC Application Form for Individual ¿ with ¿In-Person Verification' duly updated

2. Attested photocopy of PAN Card in the name of Applicant

3. Attested photocopy of Current Address proof in the name of Applicant for (Correspondence and permanent-Not more than 3 months old)

 

Documents required for Non-Resident Individual

1. KYC Application Form for Individual ¿ with ¿In-Person Verification' duly updated

2. Attested photocopy of PAN Card in the name of Applicant

3. Attested photocopy of Passport/ PIO Card/ OCI Card

4. Attested photocopy of Overseas Address proof (current and not more than 3 months old)

5. Attested photocopy of Current Address proof in the name of Applicant for (Correspondence and permanent-Not more than 3 months old)

 

Documents required for Non-Individual

1. KYC Application Form for Non-Individual

2. Attested photocopy of PAN Card in the name of Non-Individual Applicant

3. Attested photocopy of Current Address proof in the name of Non-Individual Applicant for (Correspondence and permanent-Not more than 3 months old)

4. Details of Promoters/ Partners/ Karta/ Trustees and Whole Time Directors forming a part of Know Your Client (KYC) Application Form for Non-Individuals on the Annexure Form.

5. Attested photocopy of Proof of Identity of all members mentioned on the Annexure Form

6. Attested photocopy of Proof of Address of all members mentioned on the Annexure Form

 

Additional documents to be obtained from Non-Individuals, over & above the afore-mentioned list, is mentioned below.